SLG Mobile strives to provide the company's customers with timely and knowledgeable product support.

Should you have any questions, comments or experience any issues with our products, please contact our support team at support@slgmobile.com

Please send Android related support inquiries to android@slgmobile.com

When reporting an issue please provide us with as much detail as possible to help us reproduce and diagnose the problem. In particular, please provide us with:

  1. The name of the software product that you are inquiring about (e.g. BeamReader, BeamSuite, etc.)
  2. The model of your device
  3. The operating system running on your device
  4. If you have purchased our software, your reference number (starting with "RF")
  5. A detailed description of how you came across the problem, any error messages that have appeared, etc.

Please allow up to 72 hours for one of our support technicians to respond to your request.

For faster service, please check our FAQ to see if your question already has an answer ready.

 

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